Executive Profile
Vice President, Operations
Telecommunications |
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Project Management / System Conversions & Upgrades
Telephone – Cable – High Speed Internet |
Highly qualified Operations Executive with 20+ years experience in the telecommunications industry. Expert knowledge of end user and carrier billing process and guidelines evidenced by unprecedented achievements in cost savings and revenue generation for leading providers in the U.S. and Caribbean markets.
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Recovered $7.5M in revenue by coordinating enhancements to carrier and meet point billing functionality. |
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Renegotiated regional and independent carrier contracts to reduce programming development expenses by implementing fixed rates for standard program updates. $8M in savings. |
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Saved $60K in monthly invoice processing and postage. Updated 150,000 accounts across the customer base and identified inactive accounts causing unnecessary monthly invoice expenses. |
Led system integrations including end-to-end data mapping and work flow designs across business supporting systems - Access and Billing Systems; Customer Support and Call Center Systems; Cable, Switched and Wireless Networks.
